Privacy policy
Dora’s Collection
General
This document describes what personal data is collected about you on dorascollection.no and how this data is processed.
Dora’s Collection (Dora Loro Consultancy, org. no. 820 938 712) is the data controller for dorascollection.no.
If you have any questions about privacy, the processing of personal data or your rights, you can contact us at:
Email: kontakt@dorascollection.no
Phone: +47 412 89 101
Personal data we process to provide our services
When you shop in our online shop, contact us or sign up for our newsletter via dorascollection.no, we collect and store the personal data necessary to provide our services.
This may include:
Full name
Email address
Phone number
Delivery and billing address
Order history
IP address
All purchases and interactions on the website are logged and stored for administrative and security purposes and to meet legal requirements.
The legal basis for the processing is the performance of a contract or steps taken prior to entering into a contract (GDPR Article 6(1)(b)).
Personal data is only stored for as long as necessary for the purpose for which it was collected, and in accordance with applicable law, including accounting legislation.
Customer service and communication
When you contact customer service by email or phone, we process the information you provide in order to respond to your enquiry and provide customer support.
Customer service is handled via:
support@dorascollection.no
Phone: +47 412 89 101
The legal basis for this processing is our legitimate interest in providing customer service (GDPR Article 6(1)(f)).
Newsletter and marketing
If you sign up for our newsletter, we collect your email address in order to send you inspiration, news and information about products and services.
We use Mailchimp as the platform for sending newsletters.
You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the emails we send.
The legal basis for this processing is your consent (GDPR Article 6(1)(a)).
Analytics and website improvement
To understand how the website is used and to improve the user experience, we use analytics tools such as:
Google Analytics
These tools collect information about how the website is used, such as which pages are visited and how long visits last. IP addresses are anonymised where possible.
The legal basis for this processing is our legitimate interest in improving the website and our services (GDPR Article 6(1)(f)).
Advertising and tracking
We use advertising and tracking services from Meta (Facebook and Instagram), including the Meta Pixel, to measure the effectiveness of our marketing and show relevant adverts.
This involves the use of cookies and similar technologies.
You can manage or withdraw your consent via our cookie banner or through your browser settings.
Disclosure to third parties
We do not share personal data with third parties, except in the following cases:
When necessary to complete a purchase, for example with payment providers and shipping carriers
When we use trusted service providers such as Shopify, Mailchimp, Google and Meta, which process data on our behalf under data processing agreements
When required by law or by order of public authorities
Transfer of personal data outside the EU and EEA
Some of our service providers, including Mailchimp and Meta, are located outside the EU and EEA, including in the USA.
In such cases, the transfer is safeguarded through approved mechanisms such as standard contractual clauses and data processing agreements to protect your rights.
Your rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of personal data
Object to or request restriction of the processing
Withdraw your consent where the processing is based on consent
If you believe that our processing of personal data breaches the regulations, you have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).
We encourage you to contact us first so that we can try to resolve the matter.
Enquiries relating to your rights can be sent to:
support@dorascollection.no
You can also contact us by phone on +47 412 89 101.
Changes to this privacy policy
We may update this privacy policy as needed. Any changes will be published on this page.
Last updated: 12 January 2026